Privacy Policy

This Privacy Policy describes the treatment of personal data that Gourtidel sl performs when you use its services, our website www.latinajadelgourmet.com and when you contact us using the means that we put at your disposal (telephone, chat, email and social networks), and through it, in accordance with our commitment to transparency, we inform you about the data we collect and what we use it for.

Gourtidel sl treats the data in a lawful, loyal and transparent manner. It only processes those data that are adequate, relevant and limited to what is necessary in relation to the determined, explicit and legitimate purposes for which it obtains them, and does not treat them for purposes incompatible with those.

This Policy is permanently accessible through the link enabled on the website, called “Privacy Policy”, and can be updated at any time, either as a result of a regulatory change or by modifying the configuration of services or the type of business developed. Modifications that imply changes in the provision of the contracted service, or require the consent of the interested parties, will be communicated fifteen calendar days in advance so that the interested parties can express their opposition to the processing of their data according to the change described, or so that customers can adopt the measures they deem appropriate in relation to the modification communicated. If after the period provided, the user accesses their services again or does not communicate their opposition, the new conditions will be understood to be accepted.

Who is Responsible for the treatment?

GOURTIDEL S.L. – Tax ID B67518894
Mail address: Calle Sis de desembre, 36, 2º 2ª
08410 – Vilanova del Vallés (Barcelona)
contact email: info@latinajadelgourmet.com

For what purpose and legitimacy do we process the data?

To access and / or browse the latinajadelgourmet.com website, it is not necessary to provide any information. The obligatory nature of the answer to the questions that are posed, or the data that are requested through the website, is indicated by adding an asterisk (*) after the question or field of the form. If the required data is not provided, it will not be possible to provide the requested service or functionality.

Gourtidel sl does not process data of minors in any case, since only the registration as a user and the contracting of services through the website www.latinajadelgourmet.com are allowed to persons of legal age with full capacity to act in traffic legal.

In Gourtidel sl we treat the registered information in accordance with the following purposes:

Customers: the data provided when registering as a user, those collected by any of the means or contact channels identified on the website (including chats or phone calls), and those collected through the services of latinajadelgourmet.com, are They are used for the purpose of managing the account and services contracted by users, both at a technical level and at an accounting, fiscal and administrative level, and / or to notify them of incidents or any information of interest about their services.

To this end and in compliance with tax and data protection regulations, the billing data provided by users is checked, consulting the data quality service of the tax administration, and any data that turns out to be inaccurate is rectified. The legitimizing basis of the treatment is the provision of the service or execution of the contract.

Promotion: Gourtidel sl uses the contact data provided by users to send them, by electronic means or not, information about the improvements that it is implementing in the services that they have contracted, and to keep them informed about the news that it considers may be of their interest (offers and promotions), that is, for direct marketing purposes.

Gourtidel sl is absolutely contrary to the practice of spamming: the user is the one who decides – and authorizes – whether or not he wants to receive this type of communication, either by registering as a user at latinajadelgourmet.com and, therefore, accepting this Policy, or either when requesting information of this type by any of the means of contact provided on the web. The legitimizing basis of the treatment is consent.

Traffic and location data: Gourtidel sl keeps the data generated in the framework of the provision of electronic communications services, at the disposal of the competent authorities, in accordance with Law 25/2007, of October 18. These data are not used for commercial promotion purposes. The legitimizing basis of the treatment is the fulfillment of a legal obligation.

Abuse: the data provided when reporting a complaint is used in order to analyze the case, provide the corresponding response and prove compliance with the obligations associated with its management, as well as for defense against potential claims. The legitimizing basis of the treatment is consent.

Contact: the data received by any of the means and / or contact channels indicated on the website are used for the purpose of managing the requests or incidents reported by the interested parties. Calls may be recorded in order to improve the quality of services and for security reasons to prove the instructions received or the information provided. The legitimizing basis of the treatment is the legitimate interest of Gourtidel sl in attending and managing the requests received.

Automated publication on social networks: users who use the automated publication service on social networks must provide their access codes (username / email address and password) to said networks. These keys are used for the sole purpose of publishing the content they provide on behalf of users. Said content must respect both current legislation and the conditions of use of the social networks themselves. The legitimizing basis of the treatment is the provision of a service.

Promotional activities in social networks: the data of the participants in the promotional actions through social networks are treated with the exclusive purpose of developing the corresponding promotional activity, raffle or contest, as well as the delivery of the corresponding prize, if applicable. The legitimizing basis of the treatment is consent.

Security: audit records of the information systems and networks of Gourtidel sl are kept to maintain the security of the networks, the technical infrastructure and the services, and detect or prevent the abusive or fraudulent use of the services. The legitimizing basis of the treatment is the legitimate interest of Gourtidel sl.

Execution of rights by the interested parties: the data provided is used for the purpose of attending and responding to the interested parties who exercise their rights in accordance with the regulations on data protection. The legitimizing basis of the treatment is the fulfillment of a legal obligation and the data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the treatment of the data.

Notifications on data protection: the data provided is used for the purpose of managing incidents and notifications related to security in accordance with the regulations on data protection. The legitimizing basis of the treatment is the fulfillment of a legal obligation and the data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the treatment of the data.

Gourtidel sl uses anonymous cookies and does not provide references that allow the personal data of visitors to be deduced. The only non-anonymous cookies, that is, that allow the identification of the user, are those that the user voluntarily activates when accessing the “Client Area” of the website. These cookies store the username on their terminal equipment, as well as a hash of the username and password, for fifteen days, with the sole purpose of facilitating access to restricted areas for the user without the need to manually enter the password. access every time. To know our policy of installation and management of storage devices and data recovery in terminal equipment, consult our Cookies Policy.

Gourtidel sl will only process the personal data provided by users in accordance with the purposes described in this Policy and in the General Contracting Conditions of the services contracted by users.

Users are informed of the processing of their data in the terms indicated above by accepting this Privacy Policy when registering as a user of the website www.latinajadelgourmet.com, or by contracting the specific service that such treatment requires in accordance with the General Conditions of Contract of the corresponding service. Users must refrain from providing personal data of other interested parties, unless they have the pertinent authorization, according to which said interested parties have been previously and duly informed about the content of this Privacy Policy and, specifically, that they consent that your data is provided to Gourtidel sl to be treated according to the corresponding purposes.

User accounts created in breach of any prohibition provided in this Privacy Policy, in the Conditions of access and use of the website or in the General Conditions of Contract will be terminated immediately, unless it must be kept properly blocked for the formulation, the exercise or defense of claims.

In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if you have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time, by sending a message to our contact address info@latinajadelgourmet.com or by clicking on the link provided for this in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on those that we inform you in this document.

How long do we keep the data?

The data provided and collected will be processed only and exclusively for the time necessary and for the purposes for which they have been collected at all times, as well as to determine the possible responsibilities that may arise from the purposes of the treatment. Gourtidel sl has established different retention periods depending on the type of data and the applicable purpose of its treatment. The applicable terms, unless a different term is specified in the General Contracting Conditions of the corresponding service, will be:

Clients: the data will be kept as long as the contractual relationship is maintained, plus an additional maximum period of 6 years after the end of the contract, in application of civil, commercial and tax legislation, unless they must be kept blocked for the formulation, the exercise or defense of claims.

Promotions: the data will be processed during the validity of the contractual relationship as long as the opposition is not requested by the interested party or the consent is revoked. Traffic and location data: the data will be kept for a period of 12 months in accordance with the Law on the Conservation of Electronic Communications Data.

Contact: the data will be kept for 12 months, unless it must be kept blocked for the formulation, exercise or defense of claims.

Automated publication on social networks: the data will be processed as long as the functionality is not deactivated by the user.

Promotional activities on social networks: the data will be kept for 12 months, unless it must be kept blocked for the formulation, exercise or defense of claims.

Security: the data will be kept for 5 years, unless it must be kept blocked for the formulation, exercise or defense of claims.

To which recipients will the data be communicated?

Gourtidel sl does not communicate personal data to third parties, unless a rule with the force of law provides otherwise or if it is necessary for the provision of the contracted service.

Gourtidel sl may communicate personal data to the competent authorities: tax and customs, judicial, state security forces and bodies, and any other recipient that, depending on current regulations, is applicable.

In relation to the communications necessary for the provision of the contracted service, those essential data will be communicated to manage the request of the users and provide the contracted services, indicating in the corresponding General Contracting Conditions the terms in which said data is communicated and the identity or category of recipients. In any case, depending on the payment method that is selected, it will be necessary to communicate to the financial and banking entities, the pertinent data to proceed with the collection of the services.

In the event that a user leaves a comment or interacts socially with the latinajadelgourmet.com website or in the social networks in which it is present, they must bear in mind that their data will be published in the environment in which they act, that is In other words, you will be expressly authorizing the communication of your data -associated with the action you carry out- to the rest of the users who access the website or social network.

The data we process is only stored at our facilities, or at the facilities of our service providers, all of which are located within the territory of the European Union. In addition to complying with the obligations and necessary requirements regarding data protection (RGPD), they are fulfilled.

What are your rights in relation to your data?

You have the right to obtain confirmation of whether or not we are treating personal data concerning you, to access your personal data, and to request the rectification of inaccurate data or to complete incomplete data.

You also have the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Gourtidel slwill proceed to delete them without delay unless it is necessary to keep them in compliance with a legal obligation, or for the formulation, exercise or defense of claims. In certain circumstances, you may request the limitation of the processing of your data, in which case we will proceed to block it and it may only be processed for the formulation, exercise or defense of claims.

You have the right, in certain circumstances, to receive the personal data that you have provided us, in a structured format for common use and mechanical reading. In certain circumstances and for reasons based on your particular situation, you may oppose the processing of your data and Gourtidel sl will stop processing them, except for compelling legitimate reasons, or for the formulation, exercise or defense of claims.

All these rights can be exercised at any time by requesting it by post addressed to the Legal Department of Gourtidel SL, at the following address: Carrer Sis de desembre, 36, 2º 2ª – 08410 de Vilanova del Vallés (Barcelona); Or, by sending an email to info@latinajadelgourmet.com. In any case, the request must be accompanied by a copy of the official document that proves the identity of the owner of the data.

In the event that we have requested your consent to process the data, you can withdraw it at any time: by communicating it to Gourtidel sl in the terms described in the previous paragraph. This revocation will in no case be retroactive.

If you consider that you have not obtained satisfaction in the exercise of your rights, you can file a claim with the Spanish Agency for Data Protection, the competent control authority for data protection, whose contact details are: calle Jorge Juan, 6 – 28001 Madrid.

Users of the website www.latinajadelgourmet.com and the services of Gourtidel sl are responsible for the veracity, timeliness and accuracy of the data they provide to Gourtidel sl, considering the data provided by themselves to be true, current and accurate. Users can modify their data through the configuration of the options that are available from our website in the “My account” section (also called, “Control Panel or Desktop”). Gourtidel sl will adopt the necessary measures to suppress and rectify without delay those data that turn out to be inaccurate with respect to the purposes for which they are treated as soon as it has effective knowledge of its inaccuracy.

As an interested party, you have the following rights, in accordance with the General Data Protection Regulation (RGPD):

• In accordance with art. 15 of the RGPD, the right of access, to the extent indicated there, to obtain information about the personal data that concerns you and that we process;
• In accordance with art. 16 of the RGPD, the right to obtain without undue delay the rectification or completion of the personal data concerning him;
• In accordance with art. 17 of the RGPD, the right to obtain the deletion of personal data that concerns you, as long as the treatment is not necessary:

– To exercise the right to freedom of expression and information.
– For the fulfillment of a legal obligation.
– For reasons of public interest, or for the formulation, exercise or defense of claims;

• In accordance with art. 18 of the RGPD, the right to obtain the limitation of the processing of your data when: The interested party challenges the accuracy of the data, the processing is illegal and you oppose the deletion of the data, we no longer need the data but you need it for the formulation, exercise or defense of claims, or you have opposed the treatment under article 21 of the RGPD;

• In accordance with art. 20 of the RGPD, the right to receive the personal data that concern you and that you have provided us, in a structured format, of common use and mechanical reading, or to request that they be transmitted to another person in charge;

• In accordance with art. 77 of the RGPD, the right to file a claim with a control authority. As a general rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters. In Spain: Spanish Agency for Data Protection (AEPD) Calle Jorge Juan, nº6.

If you have questions about the collection, processing or use of your personal data, if you want to find out about said data in this regard, rectify it, restrict its treatment or erase it, as well as to revoke a possible consent or to oppose a certain use of your data, please contact: info@latinajadelgourmet.com.